Teams Phone - Enable Location Settings
Creation date: 7/10/2023 8:41 AM
Updated: 9/13/2024 8:26 PM
Microsoft Teams needs your location in order to satisfy the legal requirements for providing the local 911 dispatch center with your location. This location must be a complete address and contain additional information, like building, floor, and/or room number. Enabling location services on your device will help to ensure we meet this requirement and make it quicker for you to confirm your address in Teams.
When you edit your location in Teams, it will usually remember this information for the future, but you should always verify the location when using the Microsoft Teams Calling feature.
To enable location on your device, follow the appropriate steps outlined below:
Windows 10/11
- Go to Start
- Select Settings
- Choose Privacy, then Location.
- Switch the Allow apps to access your location setting to On.
- Switch on Let desktop apps access your location
MacOS (Macbooks)
- In macOS, click on the in the menu bar.
- Choose System Preferences
- Click on the Security & Privacy icon
- Click on the Privacy tab
- Click the Lock icon in order to unlock the settings for you to change. Enter your computer user name and password to unlock it.
- Choose Location Services from the list on the left.
- On the right-hand side of the pane, make sure that Enable Location Services is checked.
- Scroll through the list and check the box next to Microsoft Teams Helper (GPU).
- Close System Preferences.iOS (iPhones, iPads)
iOS (iPhones, iPads)
- Go to Settings
- Go to Privacy > Location Services
- Scroll down to Teams
- Under Location, select While Using or Always
- Select the Precise Location toggle (recommended)
- Go to Settings > Apps,
- Scroll or search for Teams
- Select Permissions > Location
- Select Always or While Using the App
- Turn on the Use Precise Location setting (recommended)